Terms and Refund Policy

By purchasing our products you agree to be bound by the following terms and conditions:

We have a no refund policy. All sales are final. Since you cannot physically return an e-book or e-reports, we do NOT give refunds.

We will work with you to help resolve any technical difficulties you may experience regarding your e-book order.

All information comes in PDF format, please make sure you have Adobe installed on your computer before placing an order.

Refunds and or charge-backs are not allowed because you claim to experience the following:

• A few links or contact information is out of date. Sometimes companies go out of business, rename their websites, or change their site maps. While we do our best to keep the resource sections in our reports up-to-date there is no guarantee.

• You cannot copy and paste or manipulate the text into another program. As stated on every page we sell an e-book: Use these forms and sample letters as a basis for creating your own documents! Just print out and use as is or re-type them and add your own information.

• You cannot print the e-book properly on your computer. All e-books are made printable and they are tested for printing before being sent out to buyers.

• Your attempts to apply for and obtain credit cards failed.

• The reports may NOT be reprinted without monetary compensation to and written permission from the author.

• All charge-backs are promptly reported to the badcustomer.com database and may adversely affect your ability to obtain products with other vendors

Please note that your ISP address is recorded at the time of sale to reduce possibility of fraudulent transactions